Bugzilla has a feature that can allow users to log bugs by emailing them – instead of having to go to the web-interface. There is a perl script, email_in.pl, which can take pre-formatted text file and log it as a bug in the database. Refer to Bugzilla documentation on how the emails need to be formatted.

Most of the instructions on the web are for setting up the script in Linux using a mail delivery agent called Procmail. However, I was able to setup a proof-of-principles using Outlook on windows. In summary, this procedure saves an incoming email with a specified title as a textfile in a designated folder. A script is scheduled in the task manager which collects these text files and passes them to email_in.pl to process the data. Instructions can be found in the attached file: emailin_windows_bzilla.

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